Privacy Policy - Goodnest

Privacy Policy

Last updated: January 26, 2022

Our Policy

This Privacy Policy sets forth the Goodnest policy with respect to information, including personally identifiable data ("Personal Data") and other information, that is collected from visitors and users of the services offered by both Goodnest as a website and Goodnest as a company (our services, together with the Site, the "Services").

Information We Gather:

When you interact with us through the Services, we may gather Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Services:  We collect Personal Data from you when you provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services, use certain Services, communicate via our chat or voice networks.

By providing us with this Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Goodnest and the authorized third parties referred to herein.

Non-Identifiable Data:  When you interact with Goodnest through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. This may include information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

Goodnest may store such information itself or such information may be included in databases owned and maintained by Goodnest's affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of users of our Services, the number of visitors to each page of our Site and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

In operating the Services, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Services. In all cases in which we use cookies, we will not collect Personal Data except with your permission.

We may use both "session" cookie and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of your bookings; prevent fraud and increase website security; and [other uses]. We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website; and other uses.

On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Services' features.

Aggregated Personal Data:  In an ongoing effort to better understand and serve the users of the Services, Goodnest often conducts research on its user demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Goodnest may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Goodnest may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Our Use of Your Personal Data and Other Information:

Goodnest uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem.

Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Goodnest may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Goodnest Services.

Goodnest and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

If Goodnest intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Our Disclosure of Your Personal Data and Other Information:

Goodnest is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Goodnest Services:  We will share your Personal Data with service providers as necessary for them to provide their services to you. This Personal Data includes any communications routed through Goodnest including messaging, and any phone calls either with Goodnest or other visitors or users of Goodnest.

Business Transfers:  As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Agents, Consultants and Related Third Parties:  Goodnest, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements:  Goodnest may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Goodnest, (iii) act in urgent circumstances to protect the safety of users of the Services or the public, or (iv) protect against legal liability.

Disputes Resolution: Goodnest may disclose your Personal Data in instances of a dispute to aide in the effective resolution for all parties. In this case, evidence must be presented to Goodnest of a dispute having been lodged successfully through an official dispute resolution service or court system before such information is released to the other party in the dispute.

Your Choices:

You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Goodnest Services.

Exclusions:

This Privacy Policy does not apply to any Personal Data collected by Goodnest other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Goodnest through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as discussion forums (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Goodnest shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Children:

Goodnest does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Goodnest through the Services, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites:

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Goodnest (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that Goodnest endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security:

Goodnest takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Goodnest via the Internet.

Other Terms and Conditions:

Your access to and use of the Services is subject to our Terms of Use.

Changes to Goodnest's Privacy Policy:

The Services and our business may change from time to time. As a result, at times it may be necessary for Goodnest to make changes to this Privacy Policy. Goodnest reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information; Contacting Goodnest:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. Please also feel free to contact us if you have any questions about our Privacy Policy or the information practices of the Services.

You may contact us as follows: help@goodnest.co.nz

Data Deletion

Users are able to request for their data to be deleted. To do this please contact us on help@goodnest.co.nz.